FAQ

Before the order

The Pocket Rocket is assembled in our own production facility in Böblingen, near Stuttgart (Germany).

Which driver's license you need depends on the country in which you live. Our vehicles are certified in the EC vehicle class L1e (Pocket Rocket, 45km/h, driving license class: AM, A1 or B) and L3e (Pocket Rocket S, 85km/h, driving license class: from B196). Here you can find more information about the driving license classes in the EUwhere our vehicles are currently available.

You can test ride the Pocket Rocket either directly at our headquarters in Böblingen, at events or at one of our sales partners. To register for a test ride, please click here. To stay up to date, please register here here for our newsletter.

Both the Pocket Rocket and the Pocket Rocket S require a license plate. The Pocket Rocket requires a small insurance license plate (available from any bank/insurance company). The Pocket Rocket S requires proof of insurance for vehicle class L3e for registration with the licensing authority. You save on vehicle tax with both products.

No, you can choose your own insurance.

We recommend checking your vehicle every 6 months. An inspection and maintenance every 12 months is mandatory to comply with the warranty conditions. Maintenance can be carried out either directly at our Böblingen location or at one of our service partners.

We give a 2-year warranty on the frame and the battery.

Order and payment

You can choose from various payment methods. We offer American Express, Apple Pay, Google Pay, Klarna, Mastercard, PayPal, Shop Pay, UnionPay, bank transfer and Visa, among others. You also have the option of paying in installments for up to 36 months. For installment purchase please contact us directly.

We offer installment payments with a term of up to 36 months. This allows you to enjoy the fun of riding our bikes immediately and pay the purchase price flexibly. Please contact us for the installment purchase directly.

Of course you can also lease your Pocket Rocket from us. To create an individual leasing offer for you, we would ask you to contact us via our contact form to contact us.

In Germany, Austria and Switzerland, there are numerous national, regional and municipal funding opportunities for our bikes. You can find a detailed list on the following page.

Delivery

The delivery time for our bikes is currently 6-8 weeks from invoicing.

For shipping, we pass on the costs of the shipping company to you and charge a flat-rate shipping fee of €250. For deliveries to German islands, an island surcharge of €25 will be added to the shipping costs.

We generally offer worldwide delivery of the Pocket Rocket. Please note the national licensing requirements and shipping costs. Please contact us here for a quote.

Your ride with our bikes

With our bikes, you not only save on road tax, but you can also travel 100 km on just €0.91 in the most efficient case. You can find out more about the numerous other advantages here.

Thanks to the direct drive in the rear wheel, our vehicles have significantly fewer wearing parts than many other two-wheelers. The need for maintenance is essentially reduced to checking tires, brakes and chassis and is less time-consuming and cost-intensive.

You can ride the Pocket Rocket even in winter. However, if the temperature is below 5°C, we recommend bringing the battery into the warmth to preserve its service life.

With our standard charger, the battery takes around 4 hours to charge, whereas with the quick charger it only takes 2 hours.