Here you will find answers to the most frequently asked questions about our SOL brand and the Pocket Rocket. Feel free to send us a message if you can't find the right answer on this page.

What does the name SOL stand for?

SOL stands for "Speed of Light", which means the speed of light. Even if our Pocket Rocket is not yet travelling at the speed of light, it stands for fast, agile and climate-friendly locomotion - whether in an urban environment or in the countryside.

Where is the Pocket Rocket made?

Our vehicles are manufactured within the European Union.

Which driving licence do I need?

The driving licence you need depends on the country you live in. Our vehicles fall into the EC vehicle categories L1e (Pocket Rocket) and L3e (Pocket Rocket S). Here you can find more information about the driving licence classes in the EU where our vehicles are currently available.

Do I have to wear a helmet?

Yes, you need a motorbike helmet for both vehicles.

Can I test the Pocket Rocket?

We are currently building our European dealer network. As soon as the first dealers are on board, we'll let you know and you can take a look and test drive the vehicle there. Sign up for our newsletter and we'll let you know as soon as we have more information.

Do I have to insure the Pocket Rocket?

Yes, both versions require a registration plate. Our SOL partners will assist you with the registration with the insurance company when your vehicle is delivered.

Can I take out insurance directly through SOL?

This will be possible in the course of 2022.

Do I have to insure the Pocket Rocket through you?

No, you can choose your own insurance. However, we will be offering insurance together with established insurers in a few months.

Can I cancel my pre-order?

We comply with the legal requirements of the Federal Republic of Germany and offer private individuals a 14-day right of withdrawal. Further information can be found in our terms and conditions as well as in our payment and shipping conditions.

Do I need maintenance for the Pocket Rocket?

We recommend checking your vehicle every 6 months. Inspection and maintenance every 12 months is mandatory to comply with the terms of the warranty.

What guarantee do I get on my vehicle?

We give a 2-year warranty on the frame as well as on the battery. In addition, our follow-up warranty SOL Secure will be available in a few months. Details can be found in our warranty conditions.

Can I return the Pocket Rocket after purchase?

Withdrawal from the purchase contract is only possible for private individuals within the framework of the 14-day right of withdrawal. Further information can be found in our terms and conditions as well as in our payment and shipping conditions.

Where can I order the Pocket Rocket?

The easiest way is to place an order via our website. If you have ordered your vehicle as part of a pre-order option, you will receive a message approximately 30 days before the start of production and can select a dealer near you for collection. From the beginning of 2022, you will be able to select your preferred local SOL partner when you place your order.

How much does insurance cost for the Pocket Rocket?

Of course, this depends on which company and in which country you want to insure your vehicle. The amount of the insurance premium also depends on whether you choose partial cover insurance and how high your excess should be in the event of a claim. In Germany, third-party insurance with partial cover for a vehicle in class L1e costs between approx. 50 and 70 euros per year (as of 2021).

Can I subscribe, lease or finance the Pocket Rocket?

In 2022, there will be other ways to finance a Pocket Rocket besides a purchase option. Subscribe to our newsletter and you will be the first to know when there is news.

What is the delivery time for a Pocket Rocket?

During the Covid 19 pandemic, the demand for electric vehicles of all kinds has risen sharply worldwide. This is currently resulting in longer delivery times than usual. Please plan on at least 3-7 months delivery time. So if you want to enjoy your ride with the Pocket Rocket in spring / summer 2022, we recommend pre-ordering in late summer / autumn 2021.

What is the range of the Pocket Rocket?

The range of an electric vehicle always depends on several factors such as speed, outside temperature or the weight of the driver. Our road tests have shown ranges between 50 and 80 km. We look forward to hearing about your practical experiences.

How can I charge the battery?

You can remove the battery for charging and charge it at any household socket. We offer two chargers for charging. A standard charger is included in the scope of delivery of the Pocket Rocket, with which you can fully charge the battery in approx. 5 hours. In addition, we will be offering a fast charger from next year. With this, charging is possible in approx. 2 hours.

How is the Pocket Rocket delivered?

We will deliver the vehicle to a dealer near you. If you have pre-ordered the Pocket Rocket, you will receive an email approximately 30 days before the start of production with the option to select a dealer where you would like to collect the vehicle.

Where can I get technical support for the Pocket Rocket?

If you have any questions about your vehicle, please contact a dealer near you. In the coming months, you will find an overview of the official SOL partners on our website, who will be happy to answer your questions.

How much does it cost to service my Pocket Rocket?

The maintenance costs depend on the pricing of the respective SOL partner. We make certain specifications here. Please contact a SOL partner in your area to find out more about specific costs.

What is the difference between warranty and guarantee?

When we speak of warranty, we mean the legal warranty. The warranty is a voluntary guarantee on our vehicles as well as on spare parts and accessories.

Is the purchase of the Pocket Rocket supported by my city?

Many cities in Germany and Europe subsidise the switch to electric vehicles or the purchase of new ones with more than 1,000 euros. Find out in your city or country about the subsidies you can get when buying a Pocket Rocket.

In which countries is the Pocket Rocket currently available?

You can pre-order the Pocket Rocket in the following countries (as of 09/21): Germany, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, Spain, Austria.